The Process / Functions audited are under the Scope of Certification for Automak which is ‘Provision of rental services and service operations of automotive for government and private sector’ and are as follows:
a) QA / MR Functions
b) Shuwaikh Garage Operations
c) Ahmadi Garage Operations
d) Rental Sales Process
e) HR Management Process including competency, training and awareness
A Closing Meeting was conducted at the end of the External Audit highlighting the Findings & Observations noted down by the External Auditors; and was attended by Automak Top Management and all relevant heads of each respective Department that was audited.
The 3rd Surveillance External Audit also marked the upgrade of Automak’s ISO Certificate from ISO 9001:2000 to ISO 9001:2008 which would be granted upon successful completion of the same.