’Sharing Best Practices’ in Automak…
4/15/2010
Many a times, whenever we notice that others are doing well, we tend to be interested in what they are doing and how they're doing it, so that we, too, can be successful.
Sharing best practices is a key part attributing to the success of any organization.
A best practice, loosely-defined, is a standard-operating method that produces the best performance and results. Best practices are not, however, rules or laws. They are bendable, adaptable to individual needs and systems.
They are learning tools.
Having a company culture that embraces the sharing of best practices can help avoid reinventing the wheel, and more quickly enact new processes or programs that can help improve internal processes and service to customers. By its very nature, a organization thrives on best practices. Sharing what successful companies are doing encourages others to do the same.
One can find and share best practices in all aspects of a business: marketing, company relations, training, operations and numerous others. Sometimes, however, the biggest hurdle is not the failure to dedicate resources to earmark best practices, but actually finding these best practices.
Gathering best practices should be an ongoing task, a visible activity that embodies the culture of the organization.
To realize the full value of best practices, everyone needs to be involved. To continue or achieve a best practice culture, companies must communicate their commitment to best practices and ask themselves what they want and need.
Some of the ways to reinforce commitment to a best-practices culture are as follows:
• Incorporate strategic communications from company leadership & integrate this commitment into key messages.
• Celebrate best practices.
• Integrate best-practice sharing into all formal and informal meetings.
• Be open to changing the operations manual to incorporate best practices.
• Conduct focused campaigns to solicit best practices on particular opportunities or challenges.
• Integrate a best-practice focus into all formal communication vehicles.
• Integrate solicitations for best practices into regional meeting agendas.
• Inform all associates about the best-practices culture and encourage them to flag best practices when they see them.
• And, most important, be sure to communicate the results of your best practices drive.
The process of sharing best practices is something everyone can do. However, best practices are only useful if we put them into practice. It's up to a company network to keep these best practices going and to continually evolve into other, new best practices. They encourage continuous learning and continual improvement. The result can be more candid dialogue and improved company relations.
Hence, in line with the above; Automak is committed to ensuring a culture of sharing best practices in the company with our Strategic Plan for the same being as follows:
First Step
Supervisors & above educating themselves on the best practices being shared and circulated
Second Step
Supervisors & above supporting and facilitating sharing of the information to junior staff and fresher’s as applicable
Third Step
Supervisors & above helping ensure all personnel reporting to them are comfortable with his / her understanding of the shared material thus helping achieve and building a new standard of retaining staff in the company in the long term.